Microsoft 365 Administration

Understanding Microsoft 365 Services and Licensing

• Why Microsoft 365?
• Microsoft 365 vs Office 365
• Licensing Microsoft 365
• What is included in Microsoft 365?
• Standalone services
• Find the right Microsoft 365 plan for your use case
• System requirements for Microsoft 365 and Office
• How to register for Microsoft 365?
• Login to you Microsoft 365 account
• How to start Microsoft 365 webapps?
• Save and view documents
• Using Outlook on the web
• Change app settings
• Getting Help and account settings
• Download and install Office

Microsoft 365 Setup and Basic Administration (Tenant, Domain & DNS Configuration)

• Accessing the admin centers
• Personalizing your admin center home page
• View Service Health
• Viewing and filtering the roadmap
• Opening a service request
• Adding company domain and setting DNS records
• Changing the domain for users
• Assigning a license to a user
• Add company branding

Microsoft 365 Identity (Entra ID) and Roles (RBAC)

• Creating a new user
• Importing users in bulk
• Creating a new Microsoft 365 group
• Updating groups
• Enabling Multi-factor authentication (MFA)
• Exporting users
• Creating guest users
• Managing guest users
• Creating a user template
• Assigning the User Administrator admin role in Entra ID (Azure AD)
• Managing admin roles in the Microsoft 365 Admin Center
• Setting Microsoft 365 PowerShell
• Using Microsoft 365 PowerShell

Exchange Online Administration

• Creating a user mailbox
• Creating room and equipment resources
• Different group types in MS 365
• Creating a mail-enabled security group
• Creating a shared mailbox without an MS365 group
• Creating a distribution list (DL)
• Creating a dynamic distribution list (DDL)
• Assigning permissions and roles
• Creating an Exchange-specific retention policy
• Creating a mail flow rule
• Configuring spam filter policies
• Enabling advanced threat protection (ATP)

Microsoft Teams Administration

• Creating a team
• Creating a Team policy
• Configuring meeting settings
• Creating a Meeting policy
• Creating an Events policy
• Creating a Messaging policy
• Applying a policy (Team/Meeting/Messaging) to specific users
• Configuring Teams setup policies
• Configuring external access
• Configuring guest access
• Reviewing all teams and their owners

Administering SharePoint Online

• What is SharePoint Online?
• SharePoint site
• Creating a new site
• Deleting a site
• Limiting external sharing abilities (to guest users)
• Setting up stricter external sharing settings for a specific site
• Setting up the default share link type
• Configuring site storage
• Restricting access by Internet Protocol (IP) address
• Designating a site as a hub site and associating other sites with it

Administering OneDrive

• Enabling external sharing
• Configuring external sharing permission levels
• Restricting sharing to specific domains
• Enabling local sync of files
• Restricting local syncing to PCs on specific domains
• Setting the default share link type
• Setting up compliance safeguards
• Providing access to another user’s OneDrive content
• Adjusting default storage limit (Storage Quota)

Understanding Security & Compliance in Microsoft 365

• Introduction to Security & Compliance in Microsoft 365
• Identity & Access Management
• Protecting User Access with MFA & Conditional Access
• Threat Protection in Microsoft 365
• Anti-phishing & Anti-malware
• Setting up a Safe Links & Safe Attachments policy
• Microsoft Defender Threat Protection
• Assigning permissions for non-IT users to Microsoft Defender
• Creating a threat protection policy
• Setting up a Safe Links & Safe Attachments policy
• Accessing and reviewing an organization’s Secure Score
• Monitoring Microsoft Defender reports
• Using Microsoft Purview
• Compliance Manager in Microsoft Purview
• Users activity reports in Purview
• Preventing Data Leaks Using DLP Policies
• Best Practices for Microsoft 365 Security

Miscellaneous services in Microsoft 365

Use cases for the miscellaneous Microsoft 365 products